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Managed service for multifamily housing

SmartMDU

Broadband service providers (BSPs) will be able to easily deliver world-class managed Wi-Fi services with tenant self-service automation—once exclusive to luxury apartments—to all multi-dwelling units (MDUs)

Overview

Property managers want something more than business-as-usual broadband

The multi-dwelling unit (MDU) market is experiencing rapid growth of new multifamily housing properties, driven by economic growth, changing demographics, and evolving lifestyles. ​

And these new apartment complexes require more amenities and improved technologies designed to attract and retain tenants, as well as provide automation and lower maintenance costs.

couple with laptop ouside apartment

Product details

A win-win MDU business model

Property managers
Property managers
  • Exclusive service provider to the MDU property, with long-term contracts
  • Personalized in-unit broadband for tenants​
  • Remote support provided by service provider
  • Property management system integration
property manager showing apartment to couple
Service providers
Service providers
  • Become the exclusive service provider to property​, with long-term contracts.
  • Instant-on tenant services and upgrades eliminate truck rolls for routine operations.
  • Calix Cloud systems integration​ drives operational efficiencies.
technician with customer
Tenants
Tenants
  • Delight tenants with a personalized in-unit and property-wide Wi-Fi lifestyle experience.
  • Automated instant-on tenant services and upgrades​ means less reliance on customer support calls.
family on sofa with laptop

Benefits and features

Connecting MDU building technology to MDU business model success

Management systems integration

Drive operational efficiencies for the property manager and service provider with Calix Cloud systems integration​.

Community-wide managed Wi-Fi

Delight tenants with a personalized in-unit and property-wide Wi-Fi lifestyle experience.

Tenant broadband services automation

Eliminate truck rolls for routine operations with automated instant-on tenant services and upgrades​.

Security and IoT networks

Meet the concurrent tenant and building infrastructure needs with a shared Wi-Fi infrastructure​.

Related products and services

Additional capabilities to elevate the subscriber experience