Innovation and Customer Success Conference
ConneXions 2026
It’s game on! AI is fundamentally changing how service providers operate, compete, and grow. At our annual conference, we brought together strategies and innovations that turn AI into measurable outcomes, moving AI from concept to execution.
See the sessions you missed and revisit favorites at ConneXions 2026 @OnDemand.
Agentic AI is reshaping how communications service providers operate, compete, and grow. At ConneXions, you will see how it is applied to simplify operations, accelerate service innovation, and elevate subscriber experiences in measurable ways. Innovators, marketers, operators, engineers, and customer experience leaders come together for strategy, insight, and hands-on learning.
Melina Palmer
When the world's top brands need to understand why and how people make decisions, they turn to Melina Palmer. A leading voice in applied behavioral economics, she's a 3x bestselling author and globally sought-after keynote speaker. Her podcast, The Brainy Business, has over 1.3 million downloads in 170+ countries.
A consultant who loves training corporate teams on why customers buy and employees buy-in, Melina also teaches Applied Behavioral Economics via the Texas A&M Human Behavior Lab. She’s been featured in multiple outlets, including The Washington Post, Forbes, Inc. and Psychology Today and on stages including SXSW and TEDxPortland.
