Internet for Small Business
Help small businesses thrive—and grow your revenue doing it
Small business owners are busy. They don't have time to troubleshoot network issues, worry about cybersecurity, or manage multiple vendors for their connectivity needs. What they need is a single, trusted provider who can handle it all—so they can focus on running their business.
Communications service providers that go beyond basic connectivity to offer managed Wi-Fi, network security, and business productivity tools can tap into a high-demand market, increase revenue, and build the kind of subscriber loyalty that's hard to walk away from.
Small businesses often struggle to attract and retain the right talent while also keeping up with the technology their employees need to stay efficient and productive.
Keeping point-of-sale terminals, payment processing, and other critical business systems reliably online—and protected from cyberthreats—is essential but increasingly complex to manage without dedicated IT support.
Today's small business customers expect fast, free Wi-Fi the moment they walk through the door, and owners need a solution that delivers a seamless guest experience without putting their own business network at risk.
Technology detail
Move beyond connectivity to driving business productivity and new revenue
While reliable high-speed internet access is critical—driving revenue, operational efficiency, and productivity are top of mind priorities for business owners.
Productivity applications increase bottom line profits that every small business owner depends on. To stay competitive, small businesses must optimize all aspects of their business:
- Attract and retain new customers
- Improve quality of products and processes
- Increase business growth
- Improve workforce productivity
- Reduce operating expenses
Small businesses serve a range of verticals like hospitality, retail, professional services, and light manufacturing. While each business is unique, they share many common networking and business productivity needs.
- Whole-business Wi-Fi with dedicated networks for owner, staff, point-of-sale terminals, and customers
- Secure customer Wi-Fi that drives engagement and customer loyalty
- Protection from cyberthreats that result in costly downtime
- Point-of-sale and critical business systems that are always online
- Analytics and business insights
Consumers expect Wi-Fi connectivity at the businesses they frequent, whether at the coffee shop, hair salon, or car dealership. This isn’t simply a consumer benefit. In a recent survey, 62 percent of small businesses said that customers stayed in-store longer if the establishment offered free Wi-Fi, with 50 percent reporting an increase in consumer spending. Small businesses in more rural parts of the country often act as places of community for residents of the town. Communications service providers can support business and community by offering safe, secure Wi-Fi that creates a great experience for both business and consumer.
Featured Perspectives and Insights
Become a catalyst for small business growth
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